Diagnosis

Understand your markets precisely and clearly identify the opportunities to be seized

Diagnosis

Understand your markets precisely and clearly identify the opportunities to be seized

Diagnosis

Understand your markets precisely and clearly identify the opportunities to be seized
Notre identité \
Diagnosis

Notre identité \
Diagnosis

Notre identité \
Diagnosis

Our fundamental diagnostic skills

We master all the methodologies that make it possible to build a fine and rigorous understanding of your environment.

Exploratory studies
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Understand real behaviors and cultural logics

Thanks to immersive approaches (ethnography, logbooks), we go beyond the declarative to understand the uses, rituals and representations of your consumers.

Segmentations
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Structuring your market and clarifying your strategic targets

We design robust and actionable segmentations (attitudes, needs, values) that allow you to map your market, prioritize your targets and identify the most relevant growth drivers.

Brand reports & perceptual maps
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Analyze your perceived positioning and identify your opportunities

We measure your brand capital and map your positioning in relation to your competitors, in order to objectify your strengths, weaknesses and territories of differentiation to conquer.

Customer journey
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Mapping experiences to optimize each touchpoint

We analyze your customers' experience journeys in detail to identify moments of truth, points of friction, and opportunities that will allow you to strengthen the relationship.

Satisfaction studies
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Measuring performance and identifying optimization levers

We put in place rigorous systems to precisely measure the satisfaction of your customers, understand their expectations and identify operational improvement levers capable of strengthening your performance.

Our enhanced solutions for a thorough diagnosis

Thanks to our DECODia ecosystem, we expand our diagnostic capabilities to reveal insights that lie beyond the reach of traditional approaches.

DRIO

Augmented desk research and strategic intelligence

The upstream face of Hyper Desk, DRIO problematises a brief, structures the documentary material of a sector — internal studies, specialised sources, sectoral signals — and supports active intelligence over time. Collection becomes strategic clarification, from initial framing to weak-signal tracking.

BELA

Semiotic audits at scale

BELA conducts semiotic reading on corpora out of reach of manual approaches — packaging, communication, social expression, broadcast content, video ethnography. Mapping codes, symbolic territories and competing expressions reveals what actually structures your market.

CLEA

Qualitative at scale

CLEA transforms an interview guide into a conversation conducted at the scale of several hundred respondents, multilingually, while preserving the qualitative depth of listening. Actual behaviours, uses, representations: the collected material anchors the diagnosis in the consumer\'s voice without interpretive dilution.

Our enhanced solutions for a thorough diagnosis

Thanks to our DECODia ecosystem, we expand our diagnostic capabilities to reveal insights that lie beyond the reach of traditional approaches.

DRIO

Augmented desk research and strategic intelligence

The upstream face of Hyper Desk, DRIO problematises a brief, structures the documentary material of a sector — internal studies, specialised sources, sectoral signals — and supports active intelligence over time. Collection becomes strategic clarification, from initial framing to weak-signal tracking.

BELA

Semiotic audits at scale

BELA conducts semiotic reading on corpora out of reach of manual approaches — packaging, communication, social expression, broadcast content, video ethnography. Mapping codes, symbolic territories and competing expressions reveals what actually structures your market.

CLEA

Qualitative at scale

CLEA transforms an interview guide into a conversation conducted at the scale of several hundred respondents, multilingually, while preserving the qualitative depth of listening. Actual behaviours, uses, representations: the collected material anchors the diagnosis in the consumer\'s voice without interpretive dilution.

Each diagnostic engagement draws on the DECODia ecosystem and combines these devices, tailor-made, to bring the most accurate response to your question.

Our enhanced solutions for a thorough diagnosis

Thanks to our DECODia ecosystem, we expand our diagnostic capabilities to reveal insights that lie beyond the reach of traditional approaches.

DRIO

Augmented desk research and strategic intelligence

The upstream face of Hyper Desk, DRIO problematises a brief, structures the documentary material of a sector — internal studies, specialised sources, sectoral signals — and supports active intelligence over time. Collection becomes strategic clarification, from initial framing to weak-signal tracking.

CLEA

Qualitative at scale

CLEA transforms an interview guide into a conversation conducted at the scale of several hundred respondents, multilingually, while preserving the qualitative depth of listening. Actual behaviours, uses, representations: the collected material anchors the diagnosis in the consumer\'s voice without interpretive dilution.

BELA

Semiotic audits at scale

BELA conducts semiotic reading on corpora out of reach of manual approaches — packaging, communication, social expression, broadcast content, video ethnography. Mapping codes, symbolic territories and competing expressions reveals what actually structures your market.

Let's
talk

Each challenge deserves a tailor-made approach.
Let's talk about your challenges and how collaborative intelligence can inform them.

Contact us
Case studies \

Latest cases

The dandy

Beyond storytelling: when the product experience reveals the truth of the brand

How the direct sensory exploration of a range of fragrances reveals brand territories that are invisible in established traditional storytelling

Intensity mapping

Is large-scale semio possible?

How to analyze 9,000 fragrance references to map intensity codes and identify strategic opportunities that are impossible to detect manually.

Collaborative intelligence applied to automotive strategy: a new model

How to orchestrate documentary research, existing and prospective studies to shed light on the changes in a transforming automotive sector